Ctrip partner with hotels to break the “12 o’clock check-out” rules

Reporter was informed yesterday, China’s leading travel services company-Ctrip, united with more than 300 well-known hotels, formally launched “late check-out” activities, breaking the long-standing “12 o’clock check-out” rules.

Senior director of hotel operations of Ctrip-Tang Xiao-feng said that Ctrip introduced a “late check-out” activities at the same in Beijing, Shanghai, Guangzhou, Shenzhen, Tianjin, Chongqing, Harbin, Dalian, Qingdao, Xian, Nanjing and so on, totally more than 300 leading hotels in more than 30 cities. Most of these hotels’ Check-out time were postponed to 14:00, and some hotels’ were delayed to 15:00, or even 16:00. The guests will not pay any fees. According to the old rules, if the guests had not yet checked out in 12 o’clock, hotels often will charge a half-day room rate.

The industry insiders said that the “late check-out” would greatly improve the feelings of the guests, reflecting a more humane, differentiated services, but also meet the practical needs of our guests. Ctrip launched the “late check-out” activities which indicated in the hotel industry “12-point check-out” rules were quietly changing.

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