How active listening makes you a better leader Every manager wants to get maximum out of each employee and maximize team cohesion. Management strategies must make sure that your team feels heard, understood, and recognized. Employee engagement and satisfaction is enhanced when you actively listen to your team members’ thoughts, ideas and challenges. This will lead to better results. Slide deck>

Dan Stober has over 20 years of experience in leadership and management. He is certified as a portfolio director and PMP. After a career as an officer in the United States Army, Dan joined Global Knowledge. He has experience leading troops on six overseas deployments. This webinar will help you: Define listening and active hearing. Describe the components of active listening. Describe how active listening contributes towards effective management. Related Courses: Active Leadership for IT Pros Project Management, Leadership and Communication Communicating for Clarity